.Five9 (FIVN) has been awarded the 2024 Aragon Analysis Development Honor for Artificial Intelligence Call Centers as well as named an Innovator in 2 Aragon Research study World rumors: AI Agent Platforms in the ICC, 2025, and also Intelligent Call Facility, 2025. The firm was recognized as the most key provider in the AI Broker Platforms report.At the core of Five9’s advancement is their vision for The brand new CX, where AI Representatives and also AI-empowered Human Representatives work together to deliver hyper-personalized customer adventures. The business recently presented brand new improvements including Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, acknowledging Five9’s ideal use of modern technology in market evolution as well as interruption.Five9 (FIVN) ha ricevuto il premio Aragon Study Development Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Investigation World: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, plunged Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Workshop, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella interruption del mercato.Five9 (FIVN) ha sido galardonada downside el Premio Aragon Analysis Advancement 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Analysis World: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand-new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de la tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Workshop, Five9 GeniusAI Five9 Artificial Intelligence Brokers. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Analysis 2024 pour les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Investigation Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Center de Call Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight put The NEW CX, ou00f9 Representatives artificial intelligence et Representatives Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Studio, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Development Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Innovator in zwei Aragon Study World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The brand new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually likewise called a Leader in The Aragon Research Study Globe for Artificial Intelligence Representative Platforms in the ICC, 2025 and Aragon Study Entire World for Intelligent Connect With Facility, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), provider of the Smart CX Platform, has actually been actually named a victor of the 2024 Aragon Analysis Technology Honor for AI Call Centers. Additionally, Five9 has actually been actually named a Leader in 2 Aragon Study Entire world records: artificial intelligence Representative Operating Systems in the ICC, 2025, and Intelligent Contact Facility, 2025. This recognition from Aragon Research highlights Five9’s position as an innovator in AI-elevated CX.
The AI Agent Platforms in the ICC, 2025 file positions Five9 as the absolute most
important supplier measured in
the report, recognizing Five9 s critical vision for AI-driven technology in CX. At the core of this innovation is Five9’s vision for The NEW CX where Artificial Intelligence Agents and AI-empowered Human Representatives team up to provide hyper-personalized, uncomplicated client expertises. By equipping organizations to supply transformative client interactions while decreasing expenses and also enhancing effectiveness, Five9 is setting brand-new standards for AI-powered answers in the connect with facility market.
AI is fundamental for developing exceptional consumer expertises, and also our company are actually recognized to become identified by AragonStudy as innovative for our initiatives to drive the intelligent connect with center ahead, claimed Jonathan Rosenberg, Principal Innovation Officer as well as Head of Artificial Intelligence, Five9. Our focus has actually been, and also will remain to be actually, assisting services supply those knowledge with user friendly tools as well as capabilities. Along with each new technology, our team take a progression for each Five9 and for the market all at once.
The Aragon Study Advancement honor pinpoints carriers leveraging lofty use of modern technology to certainly not just conform as markets alter, yet to proactively disrupt and notify exactly how their markets will certainly progress. Five9 was actually formally presented along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Investigation awards event.Five9’s devotion to innovation, particularly its own sight for mixturing artificial intelligence Professionals as well as AI-empowered Person Agents, is specifying a brand-new requirement for how services can easily deliver hyper-personalized as well as smooth customer experiences, claimed Jim Lundy, Creator, Chief Executive Officer and also Lead Expert, Aragon Research Study. This award and report recognition builds on Five9’s devotion to supplying AI developments for CX.
Previously this year, the provider offered new developments, consisting of Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Professionals, that change the method companies move toward CX, steering much better outcomes for both consumers and agents. Concerning Five9. The Five9 Intelligent CX Platform, powered by Five9 Wizard AI, offers a thorough room of services to energy AI-elevated customer knowledge that supply much better business outcomes as well as Carry Delight to CX.
Our merged cloud-native offering enables hyper-personalized customer knowledge and also even more empowered staff members, creating every client communication more hooked up, straightforward, and private. Trusted by 2,500 +clients as well as 1,400+ companions around the globe, Five9 brings together the electrical power of AI, our system, and also our folks to drive AI-elevated CX.To learn more, visit www.five9.com. Involve along with us @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Study, Inc. and/or its Affiliates. All Civil liberties Reserved.
The recognition of an Aragon Study award winner is actually not a promotion by Aragon Research study of any kind of supplier, item, or even company. Scenery source variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FREQUENTLY ASKED QUESTION. What significant honors performed Five9( FIVN) succeed in 2024 from Aragon Investigation? Five9 won the 2024 Aragon Study Innovation Award for Artificial Intelligence Get In Touch With Centers and also was actually called an Innovator in 2 Aragon Research Globe documents: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Contact Center, 2025.
What new AI items carried out Five9( FIVN) offer in 2024? Five9 presented Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Agents to completely transform customer expertise control.How does Five9’s( FIVN )BRAND-NEW CX vision impact customer service? Five9’s NEW CX vision integrates artificial intelligence Professionals with AI-empowered Individual Representatives to provide hyper-personalized, effortless consumerexperiences while lowering expenses as well as strengthening effectiveness.
What was Five9’s( FIVN) critical opening in the Aragon Analysis World 2025 report? Five9was actually set up as the most key merchant in the artificial intelligence Broker Platforms in the ICC, 2025 document, realizing their critical vision for AI-driven technology in CX. When performed Five9( FIVN) receive the AragonStudy Technology
Award
?
Five9 was actually officially offered with the award on December 10, 2024, at the Aragon Transform 2024 awards event.